Week 2: How to use AI chatbots in your workflow
Tuesday, February 18th at 9am PT | 12pm ET | 5pm UK
Overview
In this session, we covered the most powerful tools of all: AI chatbots. We learned about ChatGPT, Gemini, Claude, Copilot, how to use them at work and keys to great prompt crafting.
Session recording, slides and notes
Key points
LLMs are machine learning models trained on a huge amount of data that understand and can generate text in a human-like way. An LLM is the engine behind a chatbot — so GPT-4o is the LLM behind ChatGPT.
LLMs use complex math to predict the next word to write. Think of them like a calculator for words.
Key limitations are that they’re not great at getting our writing style just right, they (typically) don’t carry memory between conversations, they have a limited context window (like short-term memory), and their training data will always be out of date
Prompts are the instructions you give a chatbot, and there’s an art to doing them well to optimize outputs.
Carve’s prompt crafting framework is COIF: include Context, Output, Intent, Format in every prompt for best results.
10 “buckets” of tasks you can use a chatbot for in your workflow: writing and editing, research, meetings, minutes & events, project planning, travel, expenses, brainstorming as a thought partner, learning and business intelligence, translation and cultural nuances, data cleaning & analysis (see below for detailed appendix).
Session slide deck
Appendix: All the ways to use AI chatbots at work
The COIF formula
Workout
AKA your post-session assignment to do in your business
🤖 Craft 3+ new COIF prompts for tasks you're doing regularly at work and test them out. A/B test with a basic prompt if you can to see the difference it makes.
💡 Share 1+ COIF prompt in WhatsApp this week, and comment on 1+ other shared by a peer.