This programme is as much about doing as it is learning. To get the most out of it, do the work and join the conversation — in sessions, in your work life and in the WhatsApp community.

We’re in a historic moment. AI will change the world, and we’re only at the tip of the iceberg in terms of capability.

AI may not take your job, but it will fundamentally change it.

And if we look backwards, we’ve been on a massive evolution in this role, and it’s been driven by technological advances all along the way.

LLMs are machine learning models trained on a huge amount of data that understand and can generate text in a human-like way. An LLM is the engine behind a chatbot — so GPT-5 is the LLM behind ChatGPT.

LLMs use complex math to predict the next word to write. Think of them like a calculator for words.

Key limitations are that they’re not great at getting our writing style just right, they lack nuanced context (like we have as humans), they may hallucinate, their context window (aka short term memory) has limits, and their training data will always be out of date

Prompts are the instructions you give a chatbot, and there’s an art to doing them well to optimize outputs.

Carve’s prompt crafting framework is COIF: include Context, Output, Intent, Format in every prompt for best results.

10 “buckets” of tasks you can use a chatbot for in your workflow: writing and editing, research, meetings, minutes & events, project planning, travel, expenses, brainstorming as a thought partner, learning and business intelligence, translation and cultural nuances, data cleaning & analysis.